Privacy Policy

Welcome to Digital Skill Wala ("we", "us", or "our"). We are committed to protecting your privacy and handling your personal data responsibly in accordance with the Information Technology Act, 2000 and the Information Technology (Amendment) Act, 2008 of India. This Privacy Policy explains what information we collect, why we collect it, and how we use it when you visit our website www.digitalskillwala.com or enroll in our digital marketing courses.

We collect information you provide directly to us, as well as information collected automatically when you use our website.

Information you provide:

• Full name, email address, and phone number when you fill out our enquiry, registration, or demo booking forms
• Educational background and professional experience when enrolling in a course
• Payment details (processed securely via third-party payment gateways — we do not store card information)
• Messages and queries you send us via WhatsApp, email, or contact forms

Information collected automatically:

• IP address, browser type, and device information
• Pages visited, time spent on website, and click behaviour (via Google Analytics)
• Referral source (how you found our website)

We use the information we collect for the following purposes:

• Course enrollment and delivery — To process your admission, send course materials, and manage your student account
• Communication — To respond to your queries, send demo class reminders, batch schedules, and important updates
• Marketing — To send information about new courses, offers, and digital marketing tips (you may opt out at any time)
• Placement assistance — To share your profile with potential employers only with your prior consent
• Website improvement — To analyze how visitors use our website and improve the user experience
• Legal compliance — To comply with applicable laws, regulations, and legal obligations

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files placed on your device.

• Essential cookies — Required for the website to function correctly (cannot be disabled)
• Analytics cookies — Google Analytics tracks visitor behaviour to help us improve our content (you can opt out via browser settings)
• Marketing cookies — Google Ads and Meta Pixel track conversions from our advertising campaigns

You can control cookies through your browser settings. Disabling cookies may affect some website functionality. By continuing to use our website, you consent to our use of cookies.

We may share your information with the following third parties in limited circumstances:

• Payment processors — For securely processing course fee payments (Razorpay / Paytm / bank transfer)
• Google & Meta — Analytics and advertising tools as described in Section 3
• WhatsApp / Email tools — For sending course communications (we use your number only for course-related messages)
• Legal authorities — If required by law, court order, or government regulation
• Employers (with consent) — Placement partners, only with your explicit consent

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

• Our website is secured with SSL (HTTPS encryption)
• Payment transactions are processed through PCI-DSS compliant payment gateways
• Access to student data is restricted to authorized personnel only
• We do not store credit/debit card details on our servers

While we take all reasonable precautions, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and keep your login credentials confidential.

As a user, you have the following rights regarding your personal data:

• Right to Access — You may request a copy of the personal data we hold about you
• Right to Correction — You may ask us to correct inaccurate or incomplete information
• Right to Deletion — You may request deletion of your personal data, subject to legal retention requirements
• Right to Opt-Out — You may unsubscribe from marketing communications at any time by contacting us
• Right to Withdraw Consent — Where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us at info@digitalskillwala.com or call +91-7014426160. We will respond within 30 days.

Our courses and services are intended for individuals aged 16 years and above. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us immediately and we will delete that data promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will update the "Last Updated" date at the top of this page and may notify enrolled students via email or WhatsApp.

We encourage you to review this page periodically to stay informed about how we protect your information.